Transitioning from MDD to MDR for a Global Medical Device Leader

A global medical device company in Northern Germany faced a critical need to update its product documentation to comply with the new Medical Device Regulation (MDR), replacing the older Medical Device Directive (MDD). Recognizing the potential impact on product registrations, labeling, and post-market activities, they turned to Zamann Pharma Support for assistance. The project involved evaluating all existing technical documentation and formulating an action plan to align those documents with MDR standards.

Zamann Pharma Support not only provided organizational guidance but also delivered hands-on support by completing the required document updates. This end-to-end approach ensured a smoother transition for the client’s product portfolio, helping the company maintain compliance and avoid regulatory setbacks.

Challenges Faced

Complex Regulatory Shift: Moving from MDD to MDR entailed a range of new requirements, including expanded safety data, stricter clinical evidence, and enhanced post-market surveillance obligations. Many of these changes demanded detailed documentation updates.
High Volume of Products: The client owned numerous product lines with technical documentation at different levels of completion. Assessing and updating this extensive portfolio required significant coordination and resource planning.
Tight Timelines: Regulatory deadlines for MDR were looming, forcing the client to manage both day-to-day operations and an extensive documentation overhaul. Delays could lead to temporary or permanent suspension of product sales in critical markets.
Resource Constraints: The company’s internal regulatory teams were already stretched thin, making it difficult to handle a large-scale compliance update without external assistance.

Zamann Pharma Support’s Approach

Action Plan Development: We collaborated with the client’s expert teams to identify gaps in current technical documentation. Together, we mapped out a comprehensive plan prioritizing which products and documents required immediate attention.
Hands-On Documentation Updates: Rather than leaving updates solely to the client, Zamann took direct responsibility for rewriting, reorganizing, and supplementing documents as needed. This included revising design and risk assessments, clinical evaluation reports, post-market surveillance plans, and labeling elements to meet MDR guidelines.
Cross-Functional Collaboration: Our team worked closely with regulatory affairs, engineering, quality assurance, and clinical teams. This ongoing dialogue ensured that updates were accurate, consistent, and integrated into other areas of the organization’s quality system.
Continuous Monitoring: As regulations evolve and additional guidance emerges, Zamann provided periodic check-ins and real-time updates. This proactive stance helped ensure that the client could address new requirements swiftly and effectively.

Results Achieved

Regulatory Readiness: By completing critical document updates on schedule, the company maintained uninterrupted market access for its product lines.
Improved Documentation Quality: The revised and consolidated technical documentation now conforms to MDR standards, reducing the risk of compliance audits or negative inspection findings.
Efficient Use of Resources: Engaging Zamann freed the client’s internal teams to focus on other strategic initiatives. Our hands-on approach minimized duplication of efforts and facilitated a streamlined workflow.
Long-Term Compliance Strategy: Beyond immediate updates, the newly structured documentation lays a foundation for ongoing compliance under MDR, ensuring adaptability to future regulatory changes.

Client Testimonial

“Zamann Pharma Support guided us effectively through the challenging transition from MDD to MDR. Their ability to manage both the organizational side and hands-on documentation updates was invaluable. We not only met our regulatory deadlines but also improved the overall quality of our technical documentation. Having an integrated approach helped us stay focused on delivering reliable medical devices without compromising on compliance.”

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