Seamless Compliance-Driven Migration: Leading Biotech Company Transitions to Veeva Vault Quality

The migration aimed to align the client’s document practices with current regulatory standards while enabling efficient long-term storage and seamless access. The process required operating SOP Guard and Veeva Vault Quality in parallel, presenting unique challenges such as ensuring documents were not concurrently effective in both systems and maintaining compliance during the migration.

Challenges Faced

Document Template Adaptation: Veeva’s distinct requirements for templates, metadata, and structure necessitated comprehensive revisions and compliance checks.
Consistency in Compliance: Maintaining 100% compliance while simultaneously archiving documents in SOP Guard and activating them in Veeva required meticulous coordination.
Dual Language Documentation: Many documents were bilingual (English and German), requiring complex adjustments to ensure consistency, correct structuring, and accurate formatting of pages and tables of contents.

Zamann Pharma Support’s Approach

ZPS designed and executed a tailored migration strategy to address the client’s unique challenges, emphasizing compliance and operational efficiency. Central to this strategy was the Veeva Migration Guide, which outlined a clear, step-by-step migration process:

Training and Access: Mandatory training sessions conducted to provide full user rights in SOP Guard, equipping the client’s team with the necessary skills for document transfer.
Request and Obtain Revision Copies: Secured the latest revisions of all documents before migration to ensure up-to-date records.
Document Structuring in SharePoint: Temporarily stored migrated documents in a SharePoint repository, facilitating version control and easy reference.
Template and ID Updates: Adapted documents to Veeva’s Master SOP Template, replacing SOP Guard references with Veeva ID numbers.
Language and Formatting Adjustments: Restructured bilingual documents to separate and integrate English and German sections, updating page numbers, headers, and footers.
Veeva Upload Process: Uploaded documents in draft status to Veeva, assigned appropriate metadata, and processed them through Veeva’s review and approval workflows.
Archiving in SOP Guard: Archived approved documents in SOP Guard, ensuring secure storage and regulatory alignment.

Results Achieved

ZPS’s strategic approach yielded exceptional results:

Complete Compliance: The client maintained a 100% compliance record throughout the migration.
Enhanced Document Integrity: Documents were updated to meet current regulatory and operational standards, ensuring long-term relevance and accuracy.
Operational Efficiency: The structured EQMS provided by Veeva allowed the client to streamline document management, enhancing accessibility and operational workflows.

Client Testimonial

“The support from Zamann Pharma was exemplary. Their expertise in managing a complex document migration process ensured seamless integration into Veeva Vault Quality. The provided Migration Guide was a game-changer, providing clarity and structure at every step. We are thrilled with the outcome and look forward to utilize Veeva’s capabilities for years to come.”

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