Creation of a Computerized System Validation landscape for a German Pharma company

A mid-sized German pharmaceutical company specializing in the development and production of injectable drugs faced significant challenges in managing its Computerized Systems. The company needed to create a robust Computerized System Validation (CSV) framework to comply with GAMP5, FDA (21 CFR Part 11), and EU Annex 11 regulations. However, the absence of formalized processes and a lack of staff training on CSV principles posed risks to data integrity and regulatory compliance. The get in contact with Zamann Pharma Support to develop a structured CSV landscape, create all necessary SOPs, and train their staff to establish a culture of compliance and operational excellence.

Challenges Faced

The client had a fragmented approach to managing computerized systems, with:

No comprehensive SOPs governing CSV activities.
Inconsistent validation practices across departments.
Limited awareness among staff about regulatory expectations.
No centralized framework for managing computerized system lifecycle activities, such as qualification, validation, maintenance, and decommissioning.

This lack of standardization increased the risk of regulatory findings, especially with upcoming inspections.

Zamann Pharma Support’s Approach

Zamann Pharma Support undertook the challenge with a methodical and customized approach, to create a CSV landscape that was both compliant with international regulations and aligned with the client’s operational realities.

1. Gap Analysis and Initial Assessment
  - Conducted interviews with key stakeholders across departments to assess existing practices.
  - Performed a detailed GAP analysis comparing the client’s current state with GAMP5, FDA 21 CFR Part 11, and EU Annex 11 requirements.
  - Identified key areas of deficiency, such as missing validation processes, lack of risk management strategies, and insufficient training programs.
2. SOP Creation
  - Developed a comprehensive suite of SOPs to cover the entire lifecycle of computerized systems.
  - SOPs included:
    - Computerized System Validation (CSV) Master Plan.
    - User Requirements Specification Development.
    - Risk-Based Validation Strategies.
    - System Qualification and Requalification.
    - Change Control Management for Computerized Systems.
    - Periodic Review and Audit of Computerized Systems.
    - Data Integrity Management.
    - Decommissioning of Computerized Systems.
  - Ensured all SOPs were practical, clear, and adaptable to the client’s operational reality.
3. Staff Training and Capacity Building
  - Designed a comprehensive training program targeting all relevant staff, including Quality Assurance (QA), IT, and Operations.
  - Delivered workshops and hands-on sessions covering CSV fundamentals, regulatory expectations, and practical implementation of the new SOPs.
  - Created training materials, including slides, case studies, and quizzes, to ensure knowledge retention and engagement.
4. Implementation Support
  - Assisted in rolling out the new CSV framework, providing on-the-ground support to ensure seamless adoption.
  - Guided the client through the validation of their critical systems, ensuring compliance with the newly developed SOPs.
5. Post-Implementation Review
  - Conducted a post-implementation audit to evaluate the effectiveness of the new CSV landscape.
  - Provided recommendations for continuous improvement and sustained compliance.

Results Achieved

Standardized Processes: The new suite of SOPs brought structure, consistency, and clarity to the management of computerized systems.
Regulatory Compliance: The framework aligned the client with GAMP5, FDA, and EU regulations, mitigating risks of non-compliance during inspections.
Empowered Workforce: Over 30 employees were trained on CSV principles and the new SOPs, fostering a culture of ownership and accountability.
Enhanced Data Integrity: The systematic approach to validation and lifecycle management significantly improved the integrity of electronic records and data.
Audit Preparedness: The client successfully passed a regulatory inspection shortly after the project, with no findings related to computerized systems.

Client Testimonial

“Zamann Pharma Support exceeded our expectations in creating a CSV framework customized to our needs. Their expertise, thorough approach, and ability to train our staff were invaluable. Thanks to their support, we are confident in our compliance and operational efficiency moving forward.”

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