Zamann Pharma Support helped a German pharmaceutical company strengthen its computerized system validation (CSV) compliance with EMA and FDA expectations. Instead of the expected minor fixes, we found a systemic issue: validation documents without validation logic.
The URS was incomplete, risk assessment and testing were disconnected, and no one had challenged critical functions under worst-case conditions. In short, the system was “validated” but not defensible.
This reflects a common, dangerous CSV misconception: validation is not document creation, but proof of control. Our team ran a structured assessment and document review, pinpointed the gaps and mapped the path to defensible validation.
Our team supports the planning, execution, and maintenance of qualification and validation activities, including IQ, OQ, and PQ, to keep GMP-regulated systems compliant and under control.
Link the URS to the risk assessment (RA), traceability matrix (TM), test scripts and reports. Every OQ/PQ test should trace to a requirement and its risk, with test plans aligned to the validation plan. Without this chain, CSV may look complete yet fail an EMA or FDA inspection.
Beyond correct entries, PQ should cover partial entries, aborted workflows, data errors, interrupted imports, power loss and failed interfaces, per EMA Annex 15 and ICH Q9. In this case, happy-path testing missed a nine-hour sync failure affecting traceability for 46 samples, forcing full PQ re-execution, a CAPA and a two-week batch release delay.
A GMP URS should define audit trail requirements, interfacing expectations, ALCOA+ data integrity controls and full sample tracking coverage. If any are missing, Zamann recommends rebuilding it on ALCOA+ and GAMP 5 principles.